Who paints our paintings?
All our oil painting reproductions are 100% hand painted from scratch by the
most experienced and talented artists . All our artists have life long learning
and experience on oil painting.
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What materials do you use?
We only use fine oil paints and the finest quality linen canvas which the
master artists used for their original works.
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Can you paint from my digital pictures ?
Yes. We paint from customer's photograph or digital image , the subjects
including family portrait, wedding portrait, children portrait, pet portrait ,
automobiles , scenery and so on.
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Can I send you my order via email , rather then
following the website order procedure?
Yes. You can send us your order via email, with artist name , painting title
and your desired size to us .
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Is the shipping cost really free?
Yes. The price you see for each respective work of art is the price you pay ,
no any hidden price when you check out . Shipping free for anywhere.
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Will I have to pay international import customs duty
?
This varies from country to country . Generally, there are no duties for
paintings shipped in small quantities. In most countries , hand-painted oils on
canvas don't attract duty. However ,
please check the customs or the postal authorities in your country if you have
any questions .
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What if I can't find a particular painting I am
looking for?
If you like to have a painting that we do not show in our site , please send us
a picture of it or simply give us the artist's name and the painting title.
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How long will it take before I receive my ordered
paintings?
15-20 days . Our standard processing time for all orders is approximately 10-15
days after
payment is confirmed , plus the shipping time ,normally ,you will receive your
order 15-20 days .
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How will you send my paintings ?
We send the ready order to you by DHL.
Shipping time for international orders via DHL is 3-4 business days.
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What's your packing for the paintings ?
The unframed painting will be covered in light plastic layer and then placed in
a very durable shipping tube for protection. The framed painting will be packed
in sturdy carton on delivery.
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How can I edit my art profile?
Simply login to the registered area using your email address and password.
You will then see a navigation bar called "personal details" in the page .
There ,you can verify and change all your personal data.
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I forget my password, what can I do?
Go to the Angel Art House web site, and click the top navigation menu "my
account" ,
once you are on the login screen, you will see a link "Forget
password?" above the "login" button, follow the link and submit
your email address which you registered. Our system will automatically send an
email with your password to you
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How can I track my order ?
You can log in "Track my order
", and see the updated information of your order .
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